Privacy Policy
Privacy Policy
1. Introduction
Welcome to Viyana Foods! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services related to dehydrated spices, vegetables, and food products.
2. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Details: Name, email address, phone number.
- Order Information: Shipping address, billing details, and purchase history.
- Payment Information: We use secure third-party payment providers; we do not store credit/debit card details.
- Technical Data: IP address, browser type, and device information for analytics.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send promotional offers and updates (only with your consent).
- To improve our website and enhance user experience.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. These help us analyze website traffic and remember your preferences. You can manage cookie settings in your browser.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Third-party service providers (for payment processing, shipping, or analytics).
- Legal authorities if required by law.
6. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request details about how we process your data.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@viyanafoods.com.
